State Farm® Insurance Agent Roy Hooker III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Arnold
August 13, 2024
5
out of
5
rating by Scott Arnold
"Kylie and the team have done a great job with my complex insurance needs. 5 Stars!"
We responded:
"Hey Scott, Thanks a lot for the awesome review! I'm really glad Kylie and the team could help with your complex insurance needs. If you ever need anything else, we're here for you! - Roy Hooker III - State Farm Insurance Agent, Tampa, FL"
Steve Forehand
July 26, 2024
5
out of
5
rating by Steve Forehand
"Melissa Weill and Shelby Evans are wonderful to work with. Both are knowledgeable about products and have great follow-up resolving issues."
We responded:
"Hi Steve! Thanks a lot for your awesome review! I'm really happy to know that Melissa and Shelby provided you with such knowledgeable and attentive service. They truly are great at what they do! If you ever need anything else, feel free to reach out. - Roy Hooker III - State Farm Insurance Agent, Tampa, FL"
Kevin Carroz
February 28, 2024
5
out of
5
rating by Kevin Carroz
"Kylie was very informative and helpful when transferring my auto insurance to State Farm. Thank you!"
We responded:
"Kevin, thank you! We appreciate you taking the time to leave a shout out for Kylie. Please don't hesitate to reach out if you need anything."
Jose Rosario
January 29, 2024
5
out of
5
rating by Jose Rosario
"I had to tweak my insurance coverage, and Melissa Weill made the whole process so fast and very delightful. She is definitely a great worker and a very nice person."
We responded:
"Jose, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Melissa cares a lot about our customers."
Terri Goodwin
January 25, 2024
5
out of
5
rating by Terri Goodwin
"I have spoken to Melissa several times the past couple weeks regarding our policy as well as adding our cars to get a multi policy discount. Every time I speak to Melissa W., she is so sweet, patient and willing to answer all my questions in detail. Today she called us regarding a wonderful change to our policy due to a wind mitigation report we had done. We have had State Farm for 30 plus years and it’s been wonderful especially with employees like Melissa W."
We responded:
"Thank you, Terri, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Melissa, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Jason Russo
January 11, 2024
5
out of
5
rating by Jason Russo
"Extraordinarily easy to work with. Communication is fantastic, they make it easy."
We responded:
"Thank you, Jason! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Jose Garcia
January 8, 2024
5
out of
5
rating by Jose Garcia
"Melissa Weill has been one of the best agents I have worked with. Not only is she right on top of our coverage, but she helped us get 1200 dollars back the we over paid. If you call this office ask for Melissa. She is THE BEST!!!!"
We responded:
"Jose, thank you so much for sharing your wonderful experience with Melissa and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Keith Brickell
January 5, 2024
5
out of
5
rating by Keith Brickell
"Very helpful! Communicated well throughout the process. Appreciate all of Roy and Kylie's support."
We responded:
"Thank you, Keith, for choosing us. We're delighted we could assist with your insurance needs!"
Matt Parkin
January 4, 2024
5
out of
5
rating by Matt Parkin
"Melissa was incredible to work with. Can't thank her enough for her kind attention and dedication to helping my wife and I get the best from our policy."
We responded:
"Thank you, Matt! We are happy to hear that Melissa was able to assist you and your wife with your policies! We value you for letting us be your good neighbor!"
AYHAN SUBASI
December 19, 2023
5
out of
5
rating by AYHAN SUBASI
"Melissa is very helpful, professional, and solving problems. If I could give her 10 stars, I would. Thank you"
We responded:
"Ayhan, thank you for the shoutout for Melissa! We greatly appreciate you letting us be your good neighbor."
Dean Birch
October 24, 2023
5
out of
5
rating by Dean Birch
"Kylie and Shelby were responsive and very helpful when I needed to find less expensive auto insurance for my existing car, and when I switched gears and decided to buy a new car. Kylie also immediately helped me when I needed a pdf copy of the policy. Thanks! Much appreciated!"
We responded:
"Deana, it was a joy working with you. Kylie and Shelb are wonderful members of our team, and we’re glad they were able to assist you with your auto insurance needs. Contact us anytime!"
Patricia Steiner
October 11, 2023
5
out of
5
rating by Patricia Steiner
"Always seamless...Kylie arranged for the coverage on my new car in minutes over the phone and had the insurance cards waiting in my inbox. You can't do better than this...highly recommend."
We responded:
"Thank you, Patricia, for your positive feedback and for acknowledging the exceptional assistance provided by Kylie. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Mark Cripps
October 3, 2023
5
out of
5
rating by Mark Cripps
"I have been with this agent for some time. I have been very pleased with the service they have provided me and my family. Recently, I had an issue that I needed help and guidance on. Melissa Weill helped me by keeping me informed on my policy needs, made helpful suggestions, and updated me regularly. Melissa is easy to talk to and makes it easier to understand insurance. After the help that Melissa provided me, I would recommend this State Farm office."
We responded:
"Mark, we’re glad to hear how Melissa was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
Vonnie Wallace
September 13, 2023
5
out of
5
rating by Vonnie Wallace
"Shout out to Melissa who has gone above and beyond to ensure issues with invoices not being received USPS, in addition to personally calling to review my settings, were addressed! She's the bomb and always there for me!!"
We responded:
"Thank you, Vonnie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Melissa, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Patti Pieri
August 24, 2023
5
out of
5
rating by Patti Pieri
"I highly recommend this agency. I have used them for over a decade for all my insurance coverage. Denise Duck has always been my “go to” person at the office. She has provided exceptional service every time I have needed assistance or advice, including as recently as this week. It’s comforting to me knowing that things will always be handled properly and professionally. She has always been available and is a great problem solver."
We responded:
"Patti, thank you for taking the time out of your day to leave us a review! We love hearing about how Denise provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Margaret Cuppett
August 23, 2023
5
out of
5
rating by Margaret Cuppett
"Great team! Always very helpful and informative!"
We responded:
"Thank you for the five-stars, Margaret! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
VIKTOR BLACKHEART
August 18, 2023
5
out of
5
rating by VIKTOR BLACKHEART
"This has been the best insurance agency I have ever done business with they are prompt and professional, very polite, highly recommended ."
We responded:
"Viktor, thank you for the wonderful review! We appreciate you letting us know about your positive experience working with our agency."
OutDoers LLC
August 17, 2023
5
out of
5
rating by OutDoers LLC
"Shelby rocks! The quote I received for my company car was very reasonable in price compared to other companies I reached out to. I have much better coverage than before as well as a far better understanding of what everything means. Shelby should be your first stop when looking for insurance!!"
We responded:
"Thanks for the kind words! We’re happy to hear Shelby was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Mitchell Ingersoll
August 17, 2023
5
out of
5
rating by Mitchell Ingersoll
"I recently received a quote from Shelby. She explained the pros & cons of my current coverage vs what I could have. She helped me understand I am under insured and provided the steps to ensure I am well covered. Thank you Shelby for being so patient, kind and knowledgeable through the entire process. Highly recommend!! A++++"
We responded:
"Mitchell, we’re so glad to hear how Shelby was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Londie Richardson
August 17, 2023
5
out of
5
rating by Londie Richardson
"Insurance is one of the most dreaded things that I have to deal with however Kylie made my experience so much better. She was very professional and knowledgeable. She gave great suggestions and just overall made me feel more comfortable with decisions being made. I’d highly recommend this office and more specifically Kylie for any of your insurance needs!"
We responded:
"Hi, Londie! Thank you for the praise for Kylie! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. And… thank you for being the BEST part of Roy Hooker State Farm!"
Isiah Arce
August 16, 2023
5
out of
5
rating by Isiah Arce
"Kylie was super helpful during the quoting process and educated me on coverage I should have and even though I didn't end up going with State Farm due to price , I want to acknowledge her patience and knowledge ."
We responded:
"Isiah, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Kylie was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Jake Patton
August 15, 2023
5
out of
5
rating by Jake Patton
"Kylie did an amzing job with me today, getting my policy up to date and also saving me some money.. I have been with Roy and his team ever since I’ve moved to Florida and all of them have been nothing but professional and helpful along the way… Thank you again"
We responded:
"Jake, thank you for the positive review! Kylie is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Wayne Seward
August 15, 2023
5
out of
5
rating by Wayne Seward
"I had an opportunity to work with Kylie regarding insurance quotes for a broken glass on my jeep top. She was extremely diligent, helpful, and kind until the very end. Thanks Kylie"
We responded:
"Thank you for the five-stars, Wayne! Kylie is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Weissy Acosta
August 15, 2023
5
out of
5
rating by Weissy Acosta
"Kylie was very helpful in answering all my questions and taking her time to make sure I understood everything well! Definitely recommend her and happy with the service!"
We responded:
"Weissy, we’re so glad to hear how Kylie was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Jeanne Sutton
August 14, 2023
5
out of
5
rating by Jeanne Sutton
"Experience in any field goes a long way and Kylie has the experience necessary to handle all of your insurance needs and will treat you professionally offering personalized customer service. I would recommend her and State Farm to any of my real estate clients."
We responded:
"Thank you, Jeanne, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kylie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"