
State Farm® Insurance Agent Roy Hooker III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dorene Murphy
January 22, 2025
"Kylie was very delightful and friendly. Would recommend speaking with her."
Jeanne Sutton
January 21, 2025
"Great news from my agent that I’ll be saving mo why on my premium- yay!! Thank you Kylie"
Olin Shivers
January 17, 2025
"Melissa did a great job of guiding me through the process of finding the status of my hurricane claim and updating my contact information with the carrier. Responsive and professional."
"Thank you so much, Olin, for your kind words! We’re very pleased to hear that Melissa was able to provide you with the guidance you needed. Melissa is an incredible asset to our team, and we greatly appreciate your five-star review. We look forward to serving you again in the future! – Roy"
Susan O
January 16, 2025
"I highly recommend this agency. I have used them for agent for over 30 years for all my insurance coverage. I also started both my children with them and they too are still with them, which has been 20 years plus. Melissa has always been my personal favorite to help me with anything I need. She takes the time to help me and explains things to me. She has provided exceptional service every time I have needed her assistance. It’s comforting to know that things will always be handled properly and professionally. She has always been available when I have needed her, or calls me right back if she’s not available at that time. Great customer service and very pleasant to interact with. She’s the best."
"Thank you for leaving us such a wonderful review, Susan! It’s been a pleasure to serve as your insurance provider for the past 30 years, alongside supporting your children with their insurance for 20 years. I’m so glad to hear that Melissa has been able to assist you, providing exceptional service at every turn. Our team is thrilled to hear that your experience with our office has been one highlighted by exceptional service and timely responses. Your recommendation and trust mean the world to us – thank you for being a continued member of our family here! – Roy Thank you for leaving us such a wonderful review, Susan! It’s been a pleasure to serve as your insurance provider for the past 30 years, alongside supporting your children with their insurance for 20 years. I’m so glad to hear that Melissa has been able to assist you, providing exceptional service at every turn. Our team is thrilled to hear that your experience with our office has been one highlighted by exceptional service and timely responses. Your recommendation and trust mean the world to us – thank you for being a continued member of our family here! – Roy "
Geoff G
January 16, 2025
"It is always a pleasure to talk with Melissa Weill. She is courteous, patient, and takes her time to look at options for coverage. A stellar example of what customer service should be."
"Thank you for your glowing review, Geoff! We’re delighted to hear that you had a fantastic experience with Melissa. We agree – Melissa is an exemplar of great customer service, and we’re thrilled to share your kind feedback with her. Thank you for choosing us and taking the time to share your thoughts. – Roy"
Cynthia Hovey
January 16, 2025
"Very helpful and pleasant."
John Brown
January 14, 2025
"Just want to take a moment to thank Melissa for explaining our homeowner policy even after 50 plus years with State Farm and back to back hurricanes we're still in the learning stage with questions. Melissa took the time with patience, a friendly and always professional attitude. She's a "Good Neighbor". Thank You"
"Thank you so much for the five-star review, John! It’s fantastic to hear that you had a positive experience with our team, and I’m especially glad that Melissa was able to help you thoroughly understand your insurance plans. Our team strives to listen and personalize our services, so that we may meet your needs. Your feedback is greatly appreciated, and we look forward to serving you in the future. Thank you for being a Good Neighbor and a member of our State Farm family! – Roy"
Joe Hunt
November 14, 2024
"Everyone at this agency is knowledgeable and helpful, but Kylie Sutton went above and beyond to help us with a USCIS request. She gave us what they needed and very promptly, too. Thank you Kylie - you are appreciated!"
Scott Arnold
August 13, 2024
"Kylie and the team have done a great job with my complex insurance needs. 5 Stars!"
"Hey Scott, Thanks a lot for the awesome review! I'm really glad Kylie and the team could help with your complex insurance needs. If you ever need anything else, we're here for you! - Roy Hooker III - State Farm Insurance Agent, Tampa, FL"
Steve Forehand
July 26, 2024
"Melissa Weill and Shelby Evans are wonderful to work with. Both are knowledgeable about products and have great follow-up resolving issues."
"Hi Steve! Thanks a lot for your awesome review! I'm really happy to know that Melissa and Shelby provided you with such knowledgeable and attentive service. They truly are great at what they do! If you ever need anything else, feel free to reach out. - Roy Hooker III - State Farm Insurance Agent, Tampa, FL"
Kevin Carroz
February 28, 2024
"Kylie was very informative and helpful when transferring my auto insurance to State Farm. Thank you!"
"Kevin, thank you! We appreciate you taking the time to leave a shout out for Kylie. Please don't hesitate to reach out if you need anything."
Jose Rosario
January 29, 2024
"I had to tweak my insurance coverage, and Melissa Weill made the whole process so fast and very delightful. She is definitely a great worker and a very nice person."
"Jose, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Melissa cares a lot about our customers."
Terri Goodwin
January 25, 2024
"I have spoken to Melissa several times the past couple weeks regarding our policy as well as adding our cars to get a multi policy discount. Every time I speak to Melissa W., she is so sweet, patient and willing to answer all my questions in detail. Today she called us regarding a wonderful change to our policy due to a wind mitigation report we had done. We have had State Farm for 30 plus years and it’s been wonderful especially with employees like Melissa W."
"Thank you, Terri, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Melissa, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Jason Russo
January 11, 2024
"Extraordinarily easy to work with. Communication is fantastic, they make it easy."
"Thank you, Jason! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Jose Garcia
January 8, 2024
"Melissa Weill has been one of the best agents I have worked with. Not only is she right on top of our coverage, but she helped us get 1200 dollars back the we over paid. If you call this office ask for Melissa. She is THE BEST!!!!"
"Jose, thank you so much for sharing your wonderful experience with Melissa and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Keith Brickell
January 5, 2024
"Very helpful! Communicated well throughout the process. Appreciate all of Roy and Kylie's support."
"Thank you, Keith, for choosing us. We're delighted we could assist with your insurance needs!"
Matt Parkin
January 4, 2024
"Melissa was incredible to work with. Can't thank her enough for her kind attention and dedication to helping my wife and I get the best from our policy."
"Thank you, Matt! We are happy to hear that Melissa was able to assist you and your wife with your policies! We value you for letting us be your good neighbor!"
AYHAN SUBASI
December 19, 2023
"Melissa is very helpful, professional, and solving problems. If I could give her 10 stars, I would. Thank you"
"Ayhan, thank you for the shoutout for Melissa! We greatly appreciate you letting us be your good neighbor."
Dean Birch
October 24, 2023
"Kylie and Shelby were responsive and very helpful when I needed to find less expensive auto insurance for my existing car, and when I switched gears and decided to buy a new car. Kylie also immediately helped me when I needed a pdf copy of the policy. Thanks! Much appreciated!"
"Deana, it was a joy working with you. Kylie and Shelb are wonderful members of our team, and we’re glad they were able to assist you with your auto insurance needs. Contact us anytime!"
Patricia Steiner
October 11, 2023
"Always seamless...Kylie arranged for the coverage on my new car in minutes over the phone and had the insurance cards waiting in my inbox. You can't do better than this...highly recommend."
"Thank you, Patricia, for your positive feedback and for acknowledging the exceptional assistance provided by Kylie. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Mark Cripps
October 3, 2023
"I have been with this agent for some time. I have been very pleased with the service they have provided me and my family. Recently, I had an issue that I needed help and guidance on. Melissa Weill helped me by keeping me informed on my policy needs, made helpful suggestions, and updated me regularly. Melissa is easy to talk to and makes it easier to understand insurance. After the help that Melissa provided me, I would recommend this State Farm office."
"Mark, we’re glad to hear how Melissa was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
Vonnie Wallace
September 13, 2023
"Shout out to Melissa who has gone above and beyond to ensure issues with invoices not being received USPS, in addition to personally calling to review my settings, were addressed! She's the bomb and always there for me!!"
"Thank you, Vonnie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Melissa, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Patti Pieri
August 24, 2023
"I highly recommend this agency. I have used them for over a decade for all my insurance coverage. Denise Duck has always been my “go to” person at the office. She has provided exceptional service every time I have needed assistance or advice, including as recently as this week. It’s comforting to me knowing that things will always be handled properly and professionally. She has always been available and is a great problem solver."
"Patti, thank you for taking the time out of your day to leave us a review! We love hearing about how Denise provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Margaret Cuppett
August 23, 2023
"Great team! Always very helpful and informative!"
"Thank you for the five-stars, Margaret! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
VIKTOR BLACKHEART
August 18, 2023
"This has been the best insurance agency I have ever done business with they are prompt and professional, very polite, highly recommended ."
"Viktor, thank you for the wonderful review! We appreciate you letting us know about your positive experience working with our agency."